Shipping policy

Shipping Policy

Thank you for shopping with Glowix Fashion. We are committed to providing fast, reliable and secure delivery for all orders across the UK and Europe.

Order Processing

All orders are processed within 1–2 working days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Times

Standard Delivery:
Estimated delivery time is 3–5 working days within the UK.

European Delivery:
Delivery times for European countries may vary depending on the destination and local courier services.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as courier delays, customs processing or high seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery option.

Free shipping promotions may be available on selected orders or during special campaigns.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available.

Incorrect Address Information

Please ensure your shipping details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Damaged Parcels

If your parcel arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can investigate the issue and help resolve it quickly.

Contact Us

For any shipping-related questions, please contact:

Email: um236467@gmail.com
Store Name: Glowix Fashion